Team Lead/Housecleaning Specialist in Columbus, OH at Sears Home Services

Date Posted: 4/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 925572BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Environmental/Health/Safety
Store ID: 25040: Maid Services - Columbus OH

The Team Lead/Housecleaning Specialist (House cleaner) is responsible for cleaning consumers homes or commercial offices according to company specifications and assuring that the customer is completely satisfied with the work that was completed. This position supervises the Housecleaning Specialist on all pre-assigned jobs, as well as additional services purchased by the customer while in the home.

Job Requirements

• "Determines routing schedule and delegates work flow and instructions to cleaning staff on a daily basis. Delegates work to teams prior to the beginning of the work day."
• Resolves problems and discrepancies on jobs. Interacts with clients to amend issues.
• Trains and oversees new employees. Instills and maintains top-to-bottom , back-to-front and "don t retrace steps" work flow philosophy in housecleaning employees. Leads by example.
• Ensures tools and cleaning supplies are returned to supply room daily.
• Secures client house keys and ensures daily return of keys to the office.
• Performs Quality Control checks throughout the week.
• Enforces safety precautions.
• Must be in the office at designated times, start time 8:00 am up until crews are done with tasks.
• Ensures equipment is clean and all washing is done.

• High school diploma or equivalent
• 1-2 years of related experience
• Valid Driver License for the State of employment
• 18 years of age or older

• Knowledge of the methods, materials, tools, and equipment used in the housekeeping industry.
• Knowledge of the safety hazards and precautions required in the housekeeping industry.
• Ability to make accurate cleaning estimates.
• Ability to compile reports of project estimates, including work to be preformed and the material & labor costs involved.
• Ability to communicate effectively with clients, fellow associates, and the public.
• Ability to remain a breast of changing costs in supplies and labor.
• Capacity to understand written and oral instructions.
• "Ability to reach, balance, bend, stoop, squat, kneel, crouch, crawl, stand, and walk for up to four hours per day and to climb up to two hours per day or more."
• Ability to use up to twenty pounds of force frequently and lesser amounts constantly to move objects.
• Must wear the Sears Maid Service uniform while on company time.
• Must be prompt and courteous when performing work in a customer s home.
• Ability to maintain a good driving record in compliance with Company requirements