Sr User Exp Architect in Hoffman Estates, IL at Sears Home Services

Date Posted: 7/25/2018

Job Snapshot

Job Description

Req/Job ID: 942398BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Marketing/Advertising
Store ID: 54587: HOME SERVICES SALES SUPPORT

Exciting opportunity for a passionate Senior User Experience Architect to help recreate searspartsdirect.com, a growing niche business within Sears.

Our website vision is to deliver a reliable, informative, and modern e-commerce experience, that is scalable, fault tolerant and data-driven, while streamlining the user experience, data, and technical architecture. All will support both DIYers and emerging DIYers with a focus on the mobile user and industry-leading performance and search.
The Senior User Experience Architect partners with Sears PartsDirect Business Leaders, Product Management, Engineering, Marketing, Data Analytics, Research and Content teams to identify, understand, and implement website design opportunities.

Job Requirements

Responsibilities/Skills/Experience Requirements:
•Collaborates with Product Management, other User Experience (UX) disciplines, and Engineering in the creation of creative briefs and/or product requirements documentation and design solutions
•Leads reviews of web and/or mobile design to ensure requirements are met and user interface standards are followed
•Generates time estimates for the completion of User Experience tasks and deliverables
• Effectively articulates the key design principles of the design solution to the immediate team and upper management
•Builds and maintains constructive partnerships throughout PartsDirect and other Business Units
•Translates business and technical requirements for new applications into rich engaging customer experiences
•Conducts research (varies by needs of intent) to inform or refine designs. This includes determining research goals, creating a test plan and facilitator's script, recruiting users, executing the study protocol (e.g. lab test, remote test, survey), and analyzing the results.
•Keeps abreast of new design patterns and trends.
•Leads the evolution of standards Mentors User Exp Architect
•Conceptualizes user experiences using sketching, storyboarding, information modeling and other methods
•Creates site maps, page flows, interaction models and wireframe specifications to be used by the development team to build the application Business Units

Job Requirements:

•BS/BA degree in HCI, Human Factors, Industrial Design required or equivalent professional work related experience.
•4+ years related professional experience.
•Ability to deliver high quality work consistently and on time
•Attention to detail, while also considering the big picture
•Excellent communication skills – in person, written and presentation
•Self-motivated with positive attitude
•Comprehensive understanding of user-centered design concepts and user research techniques
•Portfolio that displays an understanding of user-centered design (online portfolio preferred)
•Familiarity in the capabilities of HTML, DHTML, CSS, Flash and AJAX-based applications
•Proficiency in industry standard user interface design software such as Visio, OmniGraffle, Axure, Bootstrap, Photoshop, PowerPoint and Acrobat

Preferred Skills:

•Master's degree
•5+ years experience in retail merchandising/marketing, advertising, product development, e-commerce or related field



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