Sr. Claims Process/Rcvry Clerk in HOFFMAN EST, IL at Sears Home Services

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Date Posted:
    7/9/2019
  • Job ID:
    979700BR

Job Description

Req/Job ID: 979700BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Administrative/Clerical/Office Support
Store ID: 24491: IN HOME SUPPORT CUST RELATIONS

Job Summary:
The Senior Process/Recovery Claims Clerk is responsible for OEM Warranty, Service Contract, Home Warranty, Installation and Delivery claims submission and claims rejection resolutions.

Job Requirements

• Reviews outstanding and rejected OEM Warranty, Service Contract, Home Warranty, Installation and Delivery claims.
• Submits claimable events supported by completed service orders.
• Ensures that all efforts are made to recover revenue for submitted claims.
• Process rejected claims from the Accounts Receivable report and ensure that all claims are accepted and all rejects are worked.
• Ensures that claims are filed in a timely manner using the Claims in Review accrual report.
• Works closely with assigned clients.
• Ensure the integrity and accuracy of work processes by auditing completed and rejected claims that are worked by the Off Shore team.
• Learns all functional and technical aspects of the area(s) assigned.
• Works closely with the field to obtain missing service order information and feeds back results of claims.
• Performs tasks associated with managing the rejected claims process, including calling external customers.
• Performs tasks associated with special national pilots/tests

#HomeServices
24491

CHECK OUT OUR SIMILAR JOBS

  1. Sales Jobs
  2. Customer Service Jobs