Job Requirements

• Ensures safe driving of Company vehicles to the next scheduled appointment
• Surveys and discusses in detail with the customer any services to be completed
• Explains and sells as many additional services that the customer may desire, including additional carpet and upholstery cleaning, carpet protector, deodorizer and spotter
• Ensures that all pre-assigned jobs are successfully completed
• Completes and reviews invoices with the customer and secures payment for service
• Determines the Technician has properly secured all equipment in truck
• Telephones the next customer to alert them of time of arrival and shares with dispatch
• Remains constantly aware during the course of the day of supervisory responsibility toward the Technician to proper training to complete job assignments
• Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated person
• Assists the manager with the on-the-job training and development of new Technicians
• Performs other duties as assigned

• High school diploma or equivalent
• 1-2 years of related experience
• Valid Driver License for the State of employment
• 18 years of age or older

• Ability to maintain a good driving record in compliance with Company requirements
• Ability to remain informed of current industry knowledge
• Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling
• techniques
• Ability to develop and maintain positive relations with fellow Associates and external customers, and to assist a wide range of
• individuals in a variety of functions
• Ability to be a team player
• Good verbal and written communication skills
• Ability to remain in good physical condition with no history of back problems
• Ability to lift 50 lbs. on a regular basis