Self-Delivery Operations Expert in Fairbanks, AK at Sears

Date Posted: 4/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    3115 Airport Way
    Fairbanks, AK
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 924708BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Sales Support
Store ID: 02819: Sears Airport Way AK

Leader and mentor for all store tasks associated with the Hybrid Delivery Process and ensures the successful execution of all home deliveries sourced from the store.

The SDO expert is accountable for monitoring that all tasks associated with the Hybrid Delivery Process and is responsible for the successful execution of all home deliveries sourced from the store.

Job Requirements

• Training of all support associates to ensure understanding of the process of Hybrid Delivery
• Takes the lead and monitors that all tasks and responsibilities in the facility are completed on time
• Using EHDS to print the Truck Manifest, Dock Change, Returns Check-sheet, and the Dock Merchandise Summary Report
• Serves as the point person for all issues related to Hybrid Delivery.for both internal and external customers
• Stages the home delivery merchandise and inspects for damage
• Completes and fax the Remote Delivery Discrepancy Form for any missing or damage merchandise
• Performs the Returns Check in Process:
  • Accounts for all merchandise being returned
  • Adjust the stores physical on hand count for items being returned
  • Returned items are moved to the Returns Processing Room where they follow the item Disposition Process
  • Haul-away items are moved to the haul-away trailer for future pickup
• Completes and fax the Remote Delivery Incomplete Deliveries Form for any incomplete deliveries returned by the carrier
• Uses basic internet navigation to access and print information/reports
• Performs other duties as assigned

• Basic reading, arithmetic, writing and oral communication
• Working while standing long periods of time
• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
• Lifting and holding up to 50 pounds, bulky and large-sized merchandise
• Performing basic Internet navigation
• No minor may be placed in this position

• High school diploma or equivalent
• 1-2 years of related experience
• License/certification in relevant field
• Valid Driver License for the State of employment
• Up to 25% travel
• 18 years of age or older



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