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Sales Development Manager - Memphis, TN in Memphis, TN at Sears Home Services

Date Posted: 3/6/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Memphis, TN
  • Date Posted:
    3/6/2019
  • Job ID:
    965106BR

Job Description

Req/Job ID: 965106BR
Employing Entity: Sears Home Improvement Products, Inc.
Employment Category: Regular, Full-time
Job Function: Sales
Store ID:

The Manager, Sales Development is responsible for maintaining at or above sales KPI performance, including monthly & quarterly income targets as directed by management. Establishes and maintains a members first and relationship oriented sales culture through constant coaching of Sales Project Consultants (SPCs).

SUPERVISION:

Direct : up to 12 Sales Project Consultants Indirect : This Manager role will cover Memphis and Nashville area. Travel will be required.

JOB SUMMARY:

The Manager, Sales Development is responsible for managing a team of outside sales associates, specifically employees with no more than one-year of experience with the company. The employee is responsible for making certain the SPCs they are responsible for meet and exceed company sales and KPI targets on a consistent basis as well as builds a team of associates that continues employment with the company for an extended period of time. The employee is responsible for providing training, mentoring, coaching, guidance and expertise in all product categories to the SPCs through classroom training, in-office meetings, one-on-one training sessions and field ride-alongs.

JOB DUTIES/RESPONSIBILITIES:

• Hires exempt outside sales associates capable of selling the company s products and services to our members by using the company s interview guidelines and following management direction regarding the candidates to employ with the company
• Performs training, mentoring, coaching, guidance and expertise to the company s sales force to ensure each associate is meeting and exceeding the company s set sales and KPI guidelines
• Provides classroom training, in-office meetings, one-on-one training sessions and field ride-alongs to the associates assigned to them on regular basis while following any Legal requirements regarding maintaining the classification of employee
• Builds associate competency of computer-based selling through the Company's Sales Force Automation software and available online support training tools
• Participates in Weekly Business Reviews to outline and improve individual associate and district performance
• Manages cancellations and save protocol processes with the goal of reducing cancellations through better associate training and development
• Trains and monitors to ensure all associates are creating self-generated sales to increase company revenue and associate earnings
• Monitors and coaches associate performance to ensure each associate is selling enough products to earn a reasonable income as well as reduces company attrition rates regarding SPCs in position within their first 12-months of employment
• Performs individual appointments if directed by management
• Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates

Job Requirements



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