Program Manager-Layaway Financial Services in Hoffman Estates, IL at Sears Holdings Corporation

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    3333 Beverly Road
    Hoffman Estates, IL
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 979571BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Credit/Financial Services
Store ID: 58491: Sears Holdings Management Corp

The Financial Services organization caters to over 30 million Sears card members as well as providing a menu of other financial products to meet the unique needs of Sears Holdings’ customers. These products include Leasing, Layaway and Gift Cards.

Financial Services is seeking a talented individual to manage the Layaway program. The ideal candidate will be forward thinking, well organized, profit oriented, creative, and analytical with a successful track record of execution. In addition, they must have the ability to earn and command respect at all levels and have the willingness to learn/grow new skills.

As a vital member of the Financial Services organization, the manager of Layaway will leverage various sources of information about the Layaway customer to identify opportunities for growth and profitability. They will then work cross-functionally with internal Financial Services members as well as reaching out to other business units within the organization.

Job Requirements

  • Create annual goals and execute well thought out ongoing short mid and long term plans to grow the layaway program
  • Actively monitor progress on plans and make adjustments based on results
  • Seek feedback from various sources (including associates, program participants ,non-participants etc.) to help identify ways to improve the program
  • Perform needed ongoing tasks (help tickets, Pebble etc.)
  • Participate in the planning and execution of other products within financial services

  • Ability to understand and impact a P&L
  • Creative and analytical thinker/planner
  • Proven ability to create and execute plans
  • Keen attention to detail
  • Inquisitive, eager to gather feedback
  • Proven Retail Experience
  • Fluent in Excel, Power Point and other Windows applications