Product Manager in Hoffman Estates, IL at Sears Holdings Corporation

Date Posted: 4/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    3333 Beverly Road
    Hoffman Estates, IL
  • Date Posted:
    4/10/2018
  • Job ID:
    923077BR

Job Description

Req/Job ID: 923077BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: E-commerce
Store ID: 58491: Sears Holdings Management Corp

The Product Manager develops and applies Product Management processes in the design/realization of new product offerings through partnership with key business partners across the eCommerce Operations team.
They work very closely and collaborate with key contributors across various IT teams, all areas of the Supply Chain, the Member Support Organization and across the eCommerce teams to ensure the product developed meets the needs of the members and internal customers throughout the various stages of requirements, design, development, testing and release. The Product Manager is responsible for product planning, requirements, defining product vision, creating the product roadmap and working closely with the engineering teams to develop and deliver product that meets and exceeds expectations. The Product Manager’s job is also responsible for the day-to-day management supporting the end to end solutions for the Online Operations Business Unit.

Job Requirements

Writes product requirements, develops business models, and defines support requirements and processes to ensure product vision is understood by all teams
Defines and establishes the product vision, goals, supporting business metrics, and success indicators to ensure cross teams understand the business objectives
Works to define new product concepts and business cases to support initiatives that increase operational efficiencies and/or margin.
Own end-to-end responsibility for success while working collaboratively with Supply Chain, Member Operations, product development and support within and outside the business unit.
Use industry/market research, customer feedback, and web analytics to identify product gaps, build business cases, and develop product roadmaps
Conduct analysis and competitive benchmarking to inform the product roadmap and strategy and evolve the business model.
Creates, evolves, and communicates feature area specifications that form cohesive, iterative plans that align to the multi-release vision
Demonstrates a strategic understanding of the timing and rationale for design choices for a feature area
Advocates for process improvements through an understanding of the engineering lifecycle and previous shipping experiences
Identifies feature-level dependencies and establishes milestone release criteria to manage them
Proactively resolves upstream dependencies and demonstrates an ability to resolve conflict effectively across teams
Identifies unaddressed issues and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality

Job Requirements


• Bachelor's Level Degree

• 2+ years related professional experience

• Knowledge in supply chain and fulfillment a plus

• Ability to work in an environment where work is generally self-directed and is guided by workflow and project requirements and review is normally after the fact and may be developmental in nature.

• Ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business.

• Skilled in Presenting – can effectively communicate in large or small group settings.

• Business Awareness – understands current and possible future business trends and information.

• Knowledge of analytics platforms and ability to utilize the data / tools to guide decision making.

• Ability to use professional concepts and resolve a variety of issues significant to the operations of the business.

• Requires the knowledge and confidence to evaluate possible courses of conduct and propose solutions to moderately difficult business or operational challenges in the normal course of work

• Can effectively write so requirements are clear and readily understood.

• Demonstrate leadership based on integrity representing a set of values others share, behavior consistent with values and dedication to honesty with self and team members. This leader "walks the talk" and in the process earns trust

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