Req/Job ID: 1002051BR
Employing Entity: Transform SR Home Improvement Products LLC
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 24820: SHP HVAC Louisville
Join the Transform Home Improvement HVAC Team as a Preventative Maintenance TechThe
HVAC Preventative Maintenance Technician is responsible for providing technical service on Preventative Maintenance calls, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. Installation of new
HVAC products as needed.
Job Duties/Responsibilities: - Performs Preventative Maintenance Checks on HVAC equipment in customers' homes
- Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned
- Shuttles parts and supplies to Break/Fix Technician when applicable
- Works as a dedicated team member of the HVAC team to ensure fast, flexible and expert service to every customer
- Follows the Value Added Services Process (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems as appropriate) by effectively communicating the benefits to the customer
- Maintains the highest level of service standards and communicates openly with District Technical Production Manager to assist as needed with resolving customer issues
- Installs new HVAC systems and related accessories according to safety and manufacturer's specifications
- Ensures complete protection of customer's property by installed and servicing Heating Ventilation and Air conditioning (HVAC) equipment and material in a safe, professional and expeditious manner
- Removes any equipment necessary for the installation of new HVAC product and material according to manufacturer's specifications
- Cleans up work areas, including any areas that were utilized for the installation process
- Maintains truck stock inventory and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition
- Adheres to all Company policies and procedures
- Completes all Technician training elements successfully within required timeframes
- Performs other duties as assigned