Inside Sales - Premium Appliance Showroom in Costa Mesa, CA at Sears Holdings Corporation

Date Posted: 10/2/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    3333 Bristol Street
    Costa Mesa, CA
  • Date Posted:
    10/2/2018
  • Job ID:
    944967BR

Job Description

Req/Job ID: 944967BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Sales
Store ID: 05382: RSU Premium Appliance

GENERAL SUMMARY: The Inside Sales position is responsible for selling products in company showrooms to customers by showing selections offered and working with customer to identify all brands and colors desired.

JOB RESPONSIBILITIES
  • Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits.
  • Qualifies client, quotes prices and credit terms and prepares sales orders by collecting and documenting all necessary information to assure customer expectations are met.
  • Achieves budgets for sales, margin, and inclusions (delivery/installation and warranty)
  • Determines date of delivery based on customer provided information and project timeline.
  • Accurately enters new customer data and other sales data for current customers into computer database.
  • Develops and maintains relationships with purchasing contacts.
  • Investigates and resolves customer problems with the ordered product.
  • Identifies and contacts prospective customer opportunities, which may include work outside of the showroom with management approval for follow-up and/or site visits with the client.
  • Stays current on product knowledge and trends.
  • Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
  • Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.

Job Requirements

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
  • High school diploma or GED equivalent required
  • Associates degree (AA) or equivalent from two-year college or technical school desired
  • Six months to one year related experience in appliance and/or plumbing sales
  • Strong computer skills; MS Word, Excel and Outlook
  • Excellent communication skills; negotiation skills


#Stores
5382