Inside Sales - Premium Appliance Showroom in Costa Mesa, CA at Sears Holdings Corporation

Date Posted: 10/2/2018

Job Snapshot

  • Employee Type:
  • Location:
    3333 Bristol Street
    Costa Mesa, CA
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 944967BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Sales
Store ID: 05382: RSU Premium Appliance

GENERAL SUMMARY: The Inside Sales position is responsible for selling products in company showrooms to customers by showing selections offered and working with customer to identify all brands and colors desired.

  • Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits.
  • Qualifies client, quotes prices and credit terms and prepares sales orders by collecting and documenting all necessary information to assure customer expectations are met.
  • Achieves budgets for sales, margin, and inclusions (delivery/installation and warranty)
  • Determines date of delivery based on customer provided information and project timeline.
  • Accurately enters new customer data and other sales data for current customers into computer database.
  • Develops and maintains relationships with purchasing contacts.
  • Investigates and resolves customer problems with the ordered product.
  • Identifies and contacts prospective customer opportunities, which may include work outside of the showroom with management approval for follow-up and/or site visits with the client.
  • Stays current on product knowledge and trends.
  • Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
  • Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.

Job Requirements

  • High school diploma or GED equivalent required
  • Associates degree (AA) or equivalent from two-year college or technical school desired
  • Six months to one year related experience in appliance and/or plumbing sales
  • Strong computer skills; MS Word, Excel and Outlook
  • Excellent communication skills; negotiation skills