Human Resources Generalist in Kingston, NH at Sears Home Services

Date Posted: 4/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Kingston, NH
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 924679BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Human Resources

Utilizes Human Resources expertise to provide call or web center management the employee relations support to help meet business objectives and ensure fair treatment of associates. Provides accurate and timely information and appropriate action recommendations on a variety of HR issues, including policy interpretation, leaves of absence, workers’ compensation, benefits, compensation, performance appraisals, unemployment claims, safety, and progressive discipline and terminations. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and leading change management. Works closely with center management and may participate on cross-functional projects.

Job Requirements

RESPONSIBILITIES: Develops, supports, and/or communicates departmental and organizational standards, processes and procedures, and policies. Conducts employee relations incident investigations. Manages short-term disability, leaves of absence, and requests for accommodation according to policy and government regulations. Facilitates the dissemination of corporate and business-specific human resources programs and procedures. Coordinates local diversity council, approved non-profit campaigns, and/or associate appreciation activities. May supervise HR support team member(s). May participate in the interviewing process and make hiring recommendations. Appropriately addresses escalated human resources issues; consults center HR Manager or corporate legal department for guidance as needed. // REQUIREMENTS: High school diploma or GED required. College degree or equivalent work experience in human resources required. Three years experience in a professional human resources or general office management environment required. Minimum of one year of human resources generalist experience required. In-depth knowledge of current local, state, and national human resources legislation required. Professional Human Resources Certification (PHR or SPHR) preferred. Supervisory experience preferred. Experience in a call center environment strongly preferred.