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Customer Service Representative (Call Center) in Winter Park, FL at Sears Logistics

Date Posted: 5/25/2019

Job Snapshot

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Job Description

Req/Job ID: 973903BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Call Center
Store ID: 45278: Winter Park DSOM

Wednesday and Thursday
12:00 PM to 4:00 PM

Complete job posting on line then attend our on-site job fair for an on-the-spot interview.

The Member Experience Associate I acts as the single point of contact for customers and clients. This position serves as the concierge for the customer related to home delivery & installation. This role investigates and documents issues as well as escalates delivery installation and routing issues to management and works with the local Manager to find a resolution.