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Customer Service Associate (Romeoville) in Romeoville, IL at Sears Logistics

Date Posted: 4/23/2019

Job Snapshot

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Job Description

Req/Job ID: 973724BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Call Center
Store ID: 45334: Romeoville DSOM

Pay: $14.25hr. start with a $0.25 increase at 90 days and $1 increase at 1 year.

The Member Experience Associate I acts as the single point of contact for customers and clients. This position serves as the concierge for the customer related to home delivery & installation. This role investigates and documents issues as well as escalates delivery installation and routing issues to management and works with the local Manager to find a resolution.