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Customer Service Advisor Lead - Northridge, CA in Los Angeles, CA at Sears Auto Center

Date Posted: 3/14/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Date Posted:
    3/14/2019
  • Job ID:
    963413BR

Job Description

Req/Job ID: 963413BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Automotive
Store ID:

The Lead, Customer Service Advisor responsibility is to ensure consistent, timely, informative and accurate service delivery to every customer by listening carefully to their needs, presenting Sears Automotive products clearly, and teaming with technicians to deliver every car within the company time standards. In the absence of the Auto Center Manager or Assistant Manager, this Associate will act as the Customer Experience Manager (CEM), delivering a great customer experience by working with both the selling and service teams.

Job Requirements