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Business Analyst-Home Services in Hoffman Estates, IL at Sears Holdings Corporation

Date Posted: 1/22/2019

Job Snapshot

Job Description

Req/Job ID: 966116BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Analytics
Store ID: 58491: Sears Holdings Management Corp

The Analyst, Business Analytics performs disciplined and detailed reporting and analysis of customer data that enables SHC to grow, engage, and retain its diverse customer base across all formats. Provides fact-based data driven insights on customer behavior and lifetime values that directs change in the business and drives incremental revenue. This position proactively suggests new ways to look at business problems presented. This position works with members of the team to validate and improve technical processes. This position gathers requirements for specific analysis, and presents completed work to the business with support of leadership.

Job Requirements

• Executes concise and actionable business reporting with actionable customer insights.
• Works with team members and business partners to define requirements for analysis and reporting to implement more profitable best practices.
• Gathers data, applies analytic methods, and synthesizes conclusions into recommendations.
• Presents findings to manager and business partners.
• Anticipates what additional questions may be asked based on the findings and ensures data set is constructed to answer those questions quickly if requested.
• Develops, maintains and enhances reporting and analysis processes to help generate profitable incremental sales in marketing.
• Prepares documentation for developed analysis to support business strategies.
• Serves as a team leader for automation, stream-lined processes and technical best practices. Works with offshore resources to implement automated frequent ad-hoc requests.
• Identifies and communicates data inconsistencies. Takes initiative to determine root cause and make recommendations for resolution.
• Uses analytics to provide business recommendations to management and advise business partners.
• Sets up experimental designs to answer business questions. Creates business financial models or test plans as needed to enable businesses to understand the value of specific promotional tactics.

Job Requirements:
• BS/BA in Economics, Statistics, Physics, Mathematics or other related fields. MA, MS, or MIS a plus.
• 3 – 5 years prior professional data mining and/or business analytics.
• Must have extensive experience executing SQL queries of advanced complexity. Teradata SQL experience is a plus.
• Strong understanding of Relational Databases. Marketing Retail database is a plus.
• Must have reporting or business analytics experience. Marketing metrics experience a plus.
• Ability to work in a fast-paced team environment.
• Highly proficient in SQL, SAS or other data mining packages.
• Advanced Excel skills
• Excellent technical and analytical skills
• Effective written and verbal communication skills