Associate, Shipping & Receiving (In-Home) in Guaynabo, PR at Sears Home Services

Date Posted: 3/29/2021

Job Snapshot

  • Employee Type:
  • Location:
    Guaynabo, PR
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 1003521BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Administrative/Clerical/Office Support
Store ID: 08935: IH-Puerto Rico - 60 Min Lunch

The Shipping & Receiving Associate is responsible for assisting in the shipping and receiving of parts associated with In-Home Repairs, and providing professional, timely, accurate and courteous customer service to both internal and external customers.

Job Requirements

Job Responsibilities
  • Assists in the movement of parts associated with Physical Truck Inventories and Reverse Flow
  • Assists in loading/unloading Service Trucks and Delivery vehicles
  • Assists in the shipping and receiving process for outgoing parts shipped to the Parts Distribution Center (PDC)/Inventory Rebalancing Center (IRC) or other locations
  • Assists in Processing Reverse Flow Parts Returns Surplus and Core
  • Assists in conducting Truck Stock Inventories
  • Picks up return parts, local purchase parts, deliver parts from drop sites, and suppliers
  • Ships out supplies, tools and necessary items to Technicians and Technical Managers
  • Counts and records receipts for parts and merchandise
  • Reads and understands documents, such as safety rules, operating and maintenance instructions and other Quality Management Systems (QMS)-based procedural documents, and ensures adherence to applicable safety and environmental rules in order to provide a safe business for customers and associates
  • Maintains cleanliness and organization of shipping, receiving, staging and inventory areas
  • Performs other duties as assigned

Required Skills
  • Knowledge and skill in using computers and databases
  • Ability to read, write and speak English
  • Ability to follow directions and solve problems
  • Ability to handle multiple tasks in stressful situations and work in a fast-paced environment
  • Ability to apply appropriate use of personal protective equipment (i.e., back belt, safety glasses), where applicable
  • Ability to work in a non-air conditioned environment, where applicable
  • Ability to work variable and flexible hours, including overtime
  • Ability to read and utilize reports as needed
  • Ability to follow Home Services Quality Management System (QMS) guidelines
  • Ability to be open to change and to implement change quickly and effectively
  • Ability to provide superior customer service, with excellent two-way communications skills with both internal and external customers
  • Strong organization, planning and time management skills
  • Ability to manage own performance by keeping commitments and deadlines
  • Ability to contribute to team development by sharing best practices and developing personal performance
  • Ability to work in a high stress and fast-paced environment with minimal supervision
  • Ability to take initiative and act with a sense of urgency
  • Ability to be results driven
  • Ability to work with integrity and value diversity
  • Empowerment skills
  • Ability to constantly lift and carry up to 10 lbs
  • Ability to occasionally lift, carry, push or pull up to 100 lbs
  • Ability to constantly reach outward, handle and finger objects, walk and type using a keyboard
  • Ability to frequently twist, turn and sit
  • Ability to occasionally bend, squat, kneel, climb, crawl, reach above shoulder and stand

Preferred Skills
  • High school diploma or equivalent
  • Shipping & Receiving experience


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