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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Search results: 21 - 30 of 47

Inbound Call Center Technical Support Reps Needed! 11$ per Hour (463779BR)

LAKE MARY, Florida (FL)

DO YOU HAVE PRIOR TECHNICAL SUPPORT EXPERIENCE IN A CALL CENTER ENVIRONMENT? THEN COME GROW WITH US AT SEARS HOME IMPROVEMENT CALL CENTER! We are looking for Inbound Call Center Technical Support Representatives. In this role you will use customer relation skills, technical product knowledge, database information and related resources...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

Team Manager - Call Center (456955BR)

HIGH POINT, North Carolina (NC)

Builds customer loyalty by providing excellent customer service through the coaching and development of call center or web center customer service and sales agents. Responsibilities include coaching for improvement, monitoring and managing performance. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management. RESPONSIBILITIES: Directly...

Job Function Call Center
Employment Category Regular, Full-time
Store 04711: SEARS HS-HIPS GREENSBORO

Retail Sales and Service Advisor (462578BR)

MOBILE, Alabama (AL)

Job Summary: The Retail Sales and Service Advisor is responsibly for providing sales/service in professional, courteous and efficient manner to Members through inbound phone calls and attempts to convert Member inquiries to sales and recommends/sells related add-on and/or promotional merchandise and services to increase profitable revenue. Job Duties/Responsibilities: • Greets...

Job Function Call Center
Employment Category Regular, Full-time
Store 49003: SEARS HS-MOBILE SUPT CTR

SPN Specialist I (Entry Level) (448491BR)

SAN ANTONIO, Texas (TX)

The ServiceLive SPN (Select Provider Network) Specialist I assists in staffing all required Select Provider Networks (SPNs), as specified by the business. The Specialist I proactively contacts and responds to SPN-invited Providers regarding the opportunity to apply for membership into the SPN and also discuss the required approval process. The...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 29507: San Antonio SRV CL CTR

Team Manager (462407BR)

LAKE MARY, Florida (FL)

The Team Manager, Appointment Center is resonsible for overseeing and providing leadership to a group of Appointment Specialists in region/regions to ensure that the requested appointments are met on a daily basis for that region and to ensure targeted levels of performance metrics are met while maintaining a successful relationship...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

Analyst, Workforce Planning (458411BR)

ROUND ROCK, Texas (TX)

The Workforce Planning Analyst is responsible for forecasting call volumes and staffing needs to ensure Call Agent resources are maximized across the Member Services Organization (MSO) Sears and vendor location call centers and staffing levels are appropriate to meet target service levels on a half-hour basis. This position works closely...

Job Function Call Center
Employment Category Regular, Full-time
Store 49027: SEARS HS-ROUND ROCK SUPT CTR

Analyst, Workforce Planning -- Round Rock OR San Antonio TX (458405BR)

SAN ANTONIO, Texas (TX)

The Workforce Planning Analyst is responsible for forecasting call volumes and staffing needs to ensure Call Agent resources are maximized across the Member Services Organization (MSO) Sears and vendor location call centers and staffing levels are appropriate to meet target service levels on a half-hour basis. This position works closely...

Job Function Call Center
Employment Category Regular, Full-time
Store 49027: SEARS HS-ROUND ROCK SUPT CTR

Mechanical Technician - Laundry & Dish *Sign-On Bonus* (434298BR)

ROUND ROCK, Texas (TX)

*Sign-On Bonus of $1,500* $250 at 3 mos / $250 at 6 mos / $1000 at 12 mos Come and join our fast-paced team of industry experts! As a Laundry and Dish Mechanical Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Senior Customer Advocate - April (461428BR)

ROUND ROCK, Texas (TX)

The Senior Customer Advocate’s main responsibility is to provide assistance to specific customer situations escalated through originating lines of business at Sears or Kmart. Acts as a support team member for a specific line of business by pursuing increased customer satisfaction through appropriate and timely problem resolution. Must independently analyze...

Job Function Call Center
Employment Category Regular, Full-time
Store 09911: One Source At Sears

Senior Customer Advocate - March (450681BR)

ROUND ROCK, Texas (TX)

The Senior Customer Advocate’s main responsibility is to provide assistance to specific customer situations escalated through originating lines of business at Sears or Kmart. Acts as a support team member for a specific line of business by pursuing increased customer satisfaction through appropriate and timely problem resolution. Must independently analyze...

Job Function Call Center
Employment Category Regular, Full-time
Store 09911: One Source At Sears
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Popular locations: California (CA) (1165) | Texas (TX) (806) | Illinois (IL) (798) | Pennsylvania (PA) (747) | Florida (FL) (692)

Popular categories: Sales (3265) | Customer Service (2940) | Repair/Installation (961) | Cashier (609) | Asset Protection/Loss Prevention (597) | Buying/Merchandising (584) | Automotive (566) | Team Lead (433) | Field Management (406)

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