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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Asset Protection/Loss Prevention | Automotive | Buying/Merchandising | Customer Service | Field Management | Repair/Installation | Sales | Cashier | Team Lead | California (CA) | Florida (FL) | Illinois (IL) | Michigan (MI) | New York (NY) | North Carolina (NC) | Ohio (OH) | Pennsylvania (PA)



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Search results: 1 - 10 of 36

Representative, Telephone Sales (389475BR)

BRIDGEVIEW, Illinois (IL)

Job Summary: The Telephone Sales Representative is responsible for developing Maintenance and Protection Agreement sales over the phone from leads generated from the customer database, where all customers solicited have existing relationships with Sears or other client. This position delivers the sales presentation with passion, commitment, courtesy and professionalism and...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 04531: SEARS HS-BRIDGEVIEW MKT CTR

Inbound Customer Service and Sales Representative (386211BR)

TEMPE, Arizona (AZ)

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49028: SEARS HS-TEMPE SUPT CTR

Fraud Prevention Rep (385579BR)

W DES MOINES, Iowa (IA)

Job Summary: The Fraud Prevention Representative is responsible for preventing or minimizing potential fraud losses on the Company website by verifying purchases, account holder identity and account transactions based upon models and metrics. 10:30 am - 7:00 pm shift available Job Duties/Responsibilities: • Receives inbound calls from customers, the web...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 32401: Sears E-Commerce

Service Order Management Specialist I (Call Center) San Antonio, TX (344506BR)

SAN ANTONIO, Texas (TX)

ServiceLive, a wholly owned subsidiary of Sears Holdings Corporation, is an aggressively growing company that connects contractors and service pros with individuals and businesses in need of their services. We are a fast paced, entrepreneurial firm, where ideas and execution drive everything we do. Come join a growing company in...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 29507: San Antonio SRV CL CTR

Mechanical Technician - Laundry and Dish (379560BR)

ROUND ROCK, Texas (TX)

Job Description Come and join our fast-paced team of industry experts! As a Laundry and Dish Mechanical Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that our Field Technicians achieve the best possible outcome for repair related customer service calls. Mechanical Technicians...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Bilingual Call Center Team Manager (384150BR)

WINTER PARK, Florida (FL)

The Team Manager is responsible for providing excellent sales and customer service through development and performance management of team members by inspiring, monitoring, coaching, and providing feedback. This position promotes the sales of products, strengthens customer relationships, and mentors and coaches inside personnel. Additionally, this position performs administrative duties, including...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 04538: SEARS HS-WINTER PK SERV BR

Fraud Team Manager - Sales & Service (381515BR)

TEMPE, Arizona (AZ)

Job Purpose: The Fraud Team Manager is responsible for providing excellent customer service through development and performance management of team members by monitoring, coaching and providing feedback. Administrative duties include hiring, scheduling, performance management and application of organizational policies and procedures. The Team Manager provides leadership by delegating an empowering...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49028: SEARS HS-TEMPE SUPT CTR

Parts Representative (374307BR)

ROUND ROCK, Texas (TX)

Job Purpose: Answers Calls from field technicians and assists with locating and ordering parts for mechanical products, which include large mechanical white goods (refrigerators, washers, dryers, dishwashers, etc.). Retrieves parts information from various sources, including computerized databases including imaging systems (e.g. microfiche, and hard copy files) and conveys retrieved information...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Lead,Technician Refrigeration - Strategic Technical Assistance Center (355454BR)

ROUND ROCK, Texas (TX)

Scope of Responsibility:Responsible to provide knowledgeable technical support assistance to call-taking associates within the Strategic Technical Assistance Center. Oversees and monitors associates to maintain high customer service and achieve key performance metrics for their assigned team. Job Summary:The Lead Technician acts as the expert on the call floor by answering...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Mechanical Technician - Refrigeration (385782BR)

ROUND ROCK, Texas (TX)

Job Description Come and join our fast-paced team of industry experts! As a Refrigeration Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that our Field Technicians achieve the best possible outcome for repair related customer service calls. Mechanical Technicians provide technical assistance...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing
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Popular locations: California (CA) (1004) | Pennsylvania (PA) (678) | New York (NY) (664) | Florida (FL) (657) | Texas (TX) (622)

Popular categories: Customer Service (3135) | Sales (2590) | Buying/Merchandising (837) | Automotive (669) | Cashier (546) | Asset Protection/Loss Prevention (531) | Repair/Installation (433) | Team Lead (343) | Field Management (330)

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