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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Asset Protection/Loss Prevention | Automotive | Buying/Merchandising | Customer Service | Field Management | Repair/Installation | Sales | Cashier | Team Lead | California (CA) | Florida (FL) | Illinois (IL) | Massachussetts (MA) | Michigan (MI) | New Jersey (NJ) | New York (NY) | Ohio (OH)



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Search results: 1 - 10 of 35

Credit Call Center Team Lead (324817BR)

LAKE MARY, Florida (FL)

Under the direction of the Call Center Assistant Manager, the Credit Call Center Team Lead is responsible for ensuring maximum efficiency of call velocity, call quality, and account approvals. The incumbent will also be responsible for maintaining and managing their teams. Team responsibilities can include checking agent leads for quality,...

Job Function Call Center
Employment Category Intern, Full-time
Brand Sears
Store 24620: SHP Lake Mary FL Call Ctr

Dispatcher / Route Specialist (Buffalo Grove, IL) (323784BR)

BUFFALO GROVE, Illinois (IL)

Schedule and dispatch of vehicles to perform carpet, duct, and wood services in customers home. Duties may include using radio, telephone, or computer to transmit assignment and compiling statistics and reports on work progress. Specific Essential Functions: · Routes or assigns technicians and vehicles to appropriate location, according to customer...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 25008: Sears Buffalo Grove IL

Sales and Service Manager APC (323582BR)

LAKE MARY, Florida (FL)

GENERAL SUMMARY: Under the direction of the Appointment Center Director, the incumbent will oversee operations for one designated region and motivate and supervise Assistant Managers of assigned regions to ensure budgeted appointment fulfillment for the sales force is met. Responsibilities of this position directly impact costs of total Appointment Center...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

On-line Care Associate (323043BR)

TUCSON, Arizona (AZ)

The Online Care Associate is the front line care representative for our customer. The OCA assists in the processing of orders, to include internet, catalog or specialty merchandise and addresses customer questions and concerns via email and telephone. RESPONSIBILITIES: - Takes care of the customer with the goal of making...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49011: SEARS HS-TUCSON SUPT CTR

Inbound Customer Service and Sales Representative (315414BR)

MOBILE, Alabama (AL)

NOW HIRING PARTS SALES AND RETAIL SUPPORT ADVISORS!! Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49003: SEARS HS-MOBILE SUPT CTR

Part Time Overnight Fraud Prevention Representative (283897BR)

HOFFMAN ESTATES, Illinois (IL)

Job Summary: The Fraud Prevention Representative is responsible for preventing or minimizing potential fraud losses on the Company website by verifying purchases, account holder identity and account transactions based upon models and metrics. Job Duties/Responsibilities: • Receives inbound calls from customers, the web center and internal business units • Makes...

Job Function Call Center
Employment Category Regular, Part-time
Brand Sears
Store 32401: Sears E-Commerce

Workforce Planning Analyst, - Lake Mary, FL (302975BR)

LAKE MARY, Florida (FL)

The Workforce Planning Analyst is responsible for forecasting call volumes and staffing needs to ensure Call Agent resources are maximized across the Customer Care Network (CCN) and staffing levels are appropriate to meet target service levels on a half-hour basis. This position works closely with the CCN Leadership and the...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

Inbound Customer Service and Sales Representative (319162BR)

TEMPE, Arizona (AZ)

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49028: SEARS HS-TEMPE SUPT CTR

Team Manager,Call Center - ServiceLive (TX) (318192BR)

SAN ANTONIO, Texas (TX)

ServiceLive, a wholly owned subsidiary of Sears Holdings Corporation, is an aggressively growing company that connects contractors with individuals and businesses in need of their services. We are a fast paced, entrepreneurial firm, where ideas and execution drive everything we do. The Team Manager, Recruitment is a front-line manager responsible...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 29507: San Antonio SRV CL CTR

Inbound Customer Service and Sales Representative (317304BR)

SAN ANTONIO, Texas (TX)

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 09507: SEARS HS-SAN ANTONIO TELCT CTR
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Popular locations: California (CA) (1391) | Pennsylvania (PA) (999) | Illinois (IL) (953) | Texas (TX) (920) | New York (NY) (869)

Popular categories: Customer Service (3826) | Sales (3331) | Automotive (1241) | Buying/Merchandising (952) | Repair/Installation (857) | Cashier (748) | Asset Protection/Loss Prevention (725) | Field Management (523) | Team Lead (466)

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