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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Asset Protection/Loss Prevention | Automotive | Buying/Merchandising | Customer Service | Field Management | Repair/Installation | Sales | Cashier | Team Lead | California (CA) | Florida (FL) | Illinois (IL) | Massachussetts (MA) | Michigan (MI) | New York (NY) | Ohio (OH) | Pennsylvania (PA)



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Search results: 1 - 10 of 47

Mechanical Technician - Laundry & Dish *Sign-On Bonus* (385284BR)

ROUND ROCK, Texas (TX)

*Sign-On Bonus of $1,500* $250 at 3 mos / $250 at 6 mos / $1000 at 12 mos Come and join our fast-paced team of industry experts! As a Laundry and Dish Mechanical Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Mechanical Technician - Laundry & Dish *Sign-On Bonus* (392659BR)

ROUND ROCK, Texas (TX)

*Sign-On Bonus of $1,500* $250 at 3 mos / $250 at 6 mos / $1000 at 12 mos Come and join our fast-paced team of industry experts! As a Laundry and Dish Mechanical Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Inbound Customer Service and Sales Representative (463561BR)

ROUND ROCK, Texas (TX)

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a...

Job Function Call Center
Employment Category Regular, Full-time
Store 09911: One Source At Sears

Water Heater Sales & Service Representative / April (463990BR)

ROUND ROCK, Texas (TX)

Job Summary: The Water Heater Sales & Service Rep is responsible for providing customer support to customers and Sears retail store Associates as well as Sears techs. This position assists the Sears customers or retail store Associate via telephone by accessing a variety of information through the simultaneous use of...

Job Function Call Center
Employment Category Regular, Full-time
Store 49027: SEARS HS-ROUND ROCK SUPT CTR

Sears Call Center Job Fair 4/2 & 4/9 Top Earners Avg $16.58* an Hour (463887BR)

LAKE MARY, Florida (FL)

Sears Invitation Only Job Fair, Thursday, 4/2 & Thursday, 4/9 ! We need MOTIVATED Appointment Setters to make outbound calls to schedule appointments for free estimates Our Top 10% average *$16.58 /HR and our Average 13.41/HR !(including base pay & bonus) *compensation data is based on earnings reports from 7/14-12/14....

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

Inbound Call Center Technical Support Reps Needed! 11$ per Hour (463779BR)

LAKE MARY, Florida (FL)

DO YOU HAVE PRIOR TECHNICAL SUPPORT EXPERIENCE IN A CALL CENTER ENVIRONMENT? THEN COME GROW WITH US AT SEARS HOME IMPROVEMENT CALL CENTER! We are looking for Inbound Call Center Technical Support Representatives. In this role you will use customer relation skills, technical product knowledge, database information and related resources...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49012: SEARS HS-LAKE MARY SUPT CTR

INTERIM Coordinator, Center Resource (451818BR)

SAN ANTONIO, Texas (TX)

The Center Resource Coordinator is responsible for monitoring service levels, average speed of answer and staffing levels for all lines of business with the call center to ensure a positive customer experience. This position also coordinates scheduling of employee vacation and personal days, meetings, coaching and other “off phone” activities...

Job Function Call Center
Employment Category Regular, Full-time
Store 04523: SEARS HS-SAN ANTONIO MRKT CTR

Specialist, Protection Agreement Retention (463361BR)

HIGH POINT, North Carolina (NC)

Job Summary: The Protection Agreement Retention Specialist is responsible for utilizing negotiation skills to skillfully position product and service solutions to minimize and eliminate Protection Agreement cancellations. Job Duties/Responsibilities: • Handles complex customer inquiries and complaints regarding Protection Agreements, utilizing Company policies and procedures • Promotes and preserves customer loyalty...

Job Function Call Center
Employment Category Regular, Full-time
Store 08705: SEARS HS-HIGH POINT MRKT CTR

Team Manager - Call Center (456955BR)

HIGH POINT, North Carolina (NC)

Builds customer loyalty by providing excellent customer service through the coaching and development of call center or web center customer service and sales agents. Responsibilities include coaching for improvement, monitoring and managing performance. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management. RESPONSIBILITIES: Directly...

Job Function Call Center
Employment Category Regular, Full-time
Store 04711: SEARS HS-HIPS GREENSBORO

Retail Sales and Service Advisor (462578BR)

MOBILE, Alabama (AL)

Job Summary: The Retail Sales and Service Advisor is responsibly for providing sales/service in professional, courteous and efficient manner to Members through inbound phone calls and attempts to convert Member inquiries to sales and recommends/sells related add-on and/or promotional merchandise and services to increase profitable revenue. Job Duties/Responsibilities: • Greets...

Job Function Call Center
Employment Category Regular, Full-time
Store 49003: SEARS HS-MOBILE SUPT CTR
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