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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Asset Protection/Loss Prevention | Automotive | Buying/Merchandising | Customer Service | Field Management | Repair/Installation | Sales | Cashier | Team Lead | California (CA) | Florida (FL) | Illinois (IL) | Massachussetts (MA) | Michigan (MI) | New York (NY) | Ohio (OH) | Pennsylvania (PA)



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Search results: 1 - 10 of 48

Coordinator, Center Resource (475399BR)

SAN ANTONIO, Texas (TX)

The Center Resource Coordinator is responsible for monitoring service levels, average speed of answer and staffing levels for all lines of business with the call center to ensure a positive customer experience. This position also coordinates scheduling of employee vacation and personal days, meetings, coaching and other “off phone” activities...

Job Function Call Center
Employment Category Regular, Full-time
Store 09507: SEARS HS-SAN ANTONIO TELCT CTR

Parts Representative (Round Rock TX) (474679BR)

ROUND ROCK, Texas (TX)

The Parts Representative answers calls from field technicians and assists with locating and ordering parts for mechanical products, which include large mechanical white goods (refrigerators, washers, dryers, dishwashers, etc.). Retrieves parts information from various sources, including computerized databases including imaging systems (e.g. microfiche, and hard copy files) and conveys retrieved...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Representative, Part Sales (474862BR)

MOBILE, Alabama (AL)

Job Summary: The Part Sales Representative is responsible for driving sales by answering inbound calls from customers wanting to place an order for repair parts, providing professional, courteous and efficient customer service to all customers, researching parts and orders, and influencing customers to purchase parts, add-on products, and service offerings....

Job Function Call Center
Employment Category Regular, Full-time
Store 49003: SEARS HS-MOBILE SUPT CTR

Client Support Specialist I (Inbound) (474834BR)

SAN ANTONIO, Texas (TX)

The Client Support Specialist I is part of the primary customer-facing team for ServiceLive. This position fields incoming calls regarding questions and needs of service buyers, service providers and any internal or external customers. Responsible for providing support via phone to service buyers, service providers and any internal or external...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 29507: San Antonio SRV CL CTR

Senior Business Reporting Specialist (473522BR)

SAN ANTONIO, Texas (TX)

Ensures timely, accurate and quality reporting of operational metrics and business data, as assigned. This position works closely with the call center business leaders to develop weekly/monthly/year-end reports (detailing qualitative and quantitative analysis) for the various business initiatives. In addition, this position serve as a backup for designated analyst functions...

Job Function Call Center
Employment Category Regular, Full-time
Store 09507: SEARS HS-SAN ANTONIO TELCT CTR

Parts Representative (Round Rock TX) (473440BR)

ROUND ROCK, Texas (TX)

The Parts Representative answers calls from field technicians and assists with locating and ordering parts for mechanical products, which include large mechanical white goods (refrigerators, washers, dryers, dishwashers, etc.). Retrieves parts information from various sources, including computerized databases including imaging systems (e.g. microfiche, and hard copy files) and conveys retrieved...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Parts Representative (Round Rock TX) (473456BR)

ROUND ROCK, Texas (TX)

The Parts Representative answers calls from field technicians and assists with locating and ordering parts for mechanical products, which include large mechanical white goods (refrigerators, washers, dryers, dishwashers, etc.). Retrieves parts information from various sources, including computerized databases including imaging systems (e.g. microfiche, and hard copy files) and conveys retrieved...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Inbound Customer Service and Sales Representative (474230BR)

WEST HILLS, California (CA)

WE ARE LOOKING FOR YOU FOR OUR INBOUND CALL CENTER! DO YOU HAVE CUSTOMER SERVICE AND SALES EXPERIENCE? Sears Operations Call Center 8407 Fallbrook Ave, West Hills, CA 91304 Inbound Customer Service HIRING NOW! APPLY TODAY! - Starts May 4, 2015 Sears is looking for 8 INBOUND CUSTOMER SERVICE AND...

Job Function Call Center
Employment Category Regular, Full-time
Store 09489: SEARS HS-CHATSWORTH MRKT CTR

Policy & Procedure Writer (452219BR)

ROUND ROCK, Texas (TX)

The Policy and Procedure Writer is responsible for composing, updating, clarifying, and maintaining Member Services Organization (MSO) policies and procedures referenced by call agents and operations leaders for Member interactions. Additionally, this position interacts cross-functionally with Process Improvement Managers, General Managers, and Senior Leadership to identify opportunities for new hire...

Job Function Call Center
Employment Category Regular, Full-time
Store 49027: SEARS HS-ROUND ROCK SUPT CTR

Inbound Customer Service and Sales Representative (473607BR)

TEMPE, Arizona (AZ)

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and services to our customers. Why join Sears? If you bring the passion for customer service and a...

Job Function Call Center
Employment Category Regular, Full-time
Store 49028: SEARS HS-TEMPE SUPT CTR
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Popular locations: California (CA) (1175) | Illinois (IL) (873) | Texas (TX) (841) | Pennsylvania (PA) (819) | Florida (FL) (730)

Popular categories: Sales (3543) | Customer Service (2936) | Repair/Installation (896) | Asset Protection/Loss Prevention (680) | Cashier (669) | Automotive (621) | Buying/Merchandising (608) | Team Lead (479) | Field Management (451)

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