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Call Center/Web Center Operations

Embark on a rewarding Call Center career at Sears/Kmart

Fun. Challenging. Rewarding. These are probably some of the reasons why you chose a career in Call Center. They're also why you should consider working in Sears Call Center. Endless opportunity awaits talented, dedicated people in this field.

Sears Holdings offers some of the most challenging and dynamic career opportunities in the country. With roots dating back more than 100 years, we've grown through the efforts of talent individuals like you to become the fourth-largest broadline retailer in the U.S.

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Asset Protection/Loss Prevention | Automotive | Buying/Merchandising | Customer Service | Field Management | Repair/Installation | Sales | Cashier | Team Lead | California (CA) | Florida (FL) | Illinois (IL) | Michigan (MI) | New York (NY) | North Carolina (NC) | Ohio (OH) | Pennsylvania (PA)



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Search results: 1 - 10 of 37

Scheduler (384422BR)

SAN ANTONIO, Texas (TX)

RESPONSIBILITIES: • Creates schedules for new associates and holidays by looking at the needs of the business and making schedules based on gaps, volunteer schedules, etc. • Determines and Enters pre-VTO and extra hours goals into Exception Webtool. • Makes scheduling change recommendations to business leaders. • Analyzes service levels...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 04523: SEARS HS-SAN ANTONIO MRKT CTR

Lead,Technician Refrigeration - Strategic Technical Assistance Center (355454BR)

ROUND ROCK, Texas (TX)

Scope of Responsibility:Responsible to provide knowledgeable technical support assistance to call-taking associates within the Strategic Technical Assistance Center. Oversees and monitors associates to maintain high customer service and achieve key performance metrics for their assigned team. Job Summary:The Lead Technician acts as the expert on the call floor by answering...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Specialist, National Workforce Management and Dialer Operations (410508BR)

SAN ANTONIO, Texas (TX)

Job Summary: National Workforce Management and Dialer Operations Specialist is accountable for the support of multi-site inbound and outbound call center businesses through constant monitoring of network applications, real time response and implementation of solutions to system challenges. This position is responsible for the communication of all service-impacting issues to...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 04523: SEARS HS-SAN ANTONIO MRKT CTR

Parts Representative (409633BR)

ROUND ROCK, Texas (TX)

Job Purpose: Answers Calls from field technicians and assists with locating and ordering parts for mechanical products, which include large mechanical white goods (refrigerators, washers, dryers, dishwashers, etc.). Retrieves parts information from various sources, including computerized databases including imaging systems (e.g. microfiche, and hard copy files) and conveys retrieved information...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Mechanical Technician - Refrigeration (408883BR)

ROUND ROCK, Texas (TX)

Come and join our fast-paced team of industry experts! As a Refrigeration Technician in our Strategic Technical Assistance Center, you will be the most critical link in ensuring that our Field Technicians achieve the best possible outcome for repair related customer service calls. Mechanical Technicians provide technical assistance for the...

Job Function Call Center
Employment Category Regular, Full-time
Store 08796: Sears PRS E-Publishing

Representative, Telephone Sales (407795BR)

DORAL, Florida (FL)

Sears Operations Center in Doral is HIRING IMMEDIATELY start date November 28, 2014 seeking candidates for Outbound Telephone Sales Positions in our call center. We are looking for 6 candidates who are sales motivated, enjoy helping customers and are looking to grow with a great company. Sears offers the opportunity...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 04534: SEARS HS-MIAMI MKT CTR

Inbound Customer Service Representative (407471BR)

TEMPE, Arizona (AZ)

Sears is looking for INBOUND CUSTOMER SERVICE REPRESENTATIVES to provide world-class customer service and build customer loyalty through our Commitment to Care approach. Why join Sears? If you bring the passion for customer service, we’ll give you outstanding skills development, a fun and engaging work environment, a great compensation and...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 49028: SEARS HS-TEMPE SUPT CTR

On-Line Care Associate, B2B (giftcards) (402907BR)

W DES MOINES, Iowa (IA)

Job Summary: The Email Online Care Associate is responsible for directly responding via email to general or business specific customer questions sent by customers. This position is also responsible for identifying trends or problems, and escalates issues as needed. Job Duties/Responsibilities: • Responds to customer emails following Sears' standards, guidelines...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 32401: Sears E-Commerce

Outbound Telephone Sales Representatives November (404224BR)

SPOKANE VALLEY, Washington (WA)

SEEKING SALES DRIVEN INDIVUDUALS WHO ENJOY TALKING TO PEOPLE AND ARE ENERGIZED BY MAKING GREAT MONEY!!! Earn $2K or more per month! These positions pay an hourly base $10.50 + Commission and FULL benefits package No Cold Calling-calling existing Sears customers only *Variety of schedules available LOCATION: 12310 East Mirabeau...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 09480: SEARS HS-SPOKANE TELEMKTG CTR

Inbound Customer Service and Sales Representative (404381BR)

CHATSWORTH, California (CA)

SEARS OPERATIONS CALL CENTER INBOUND CUSTOMER SERVICE STARTS November 14, 2014 INTERVIEWING NOW - APPLY TODAY! Sears is looking for 12 INBOUND CUSTOMER SERVICE / SALES REPRESENTATIVES to provide world-class customer service to build customer loyalty through our Commitment to Care approach and generate sales by offering valuable products and...

Job Function Call Center
Employment Category Regular, Full-time
Brand Sears
Store 09489: SEARS HS-CHATSWORTH MRKT CTR
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