Toys Lead in Bridgehampton, NY at Kmart

Date Posted: 9/17/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2044 Montauk Highway
    Bridgehampton, NY
  • Date Posted:
    9/17/2019
  • Job ID:
    988103BR

Job Description

Req/Job ID: 988103BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Full-time
Job Function: Team Lead
Store ID: 09423: BRIDGEHAMPTON,NY

Assist management with the training of associates and provide input about associate performance for Customer Service & Sales Associates as well as direct execution of Customer Service & Sales Associate responsibilities such as selling and servicing customers, providing customer assistance and ensuring merchandise replenishment needs are met in order to deliver a positive customer shopping experience.

Job Requirements


• Ensures customer care and selling are #1 priority
• Possesses knowledge of the store, services and location of merchandise and tours area of responsibility and prioritizes jobs that need to be completed
• Possesses knowledge of the store, services and location of merchandise and tours area of responsibility and prioritizes jobs that need to be completed
• Understands financials for the business including sales, gross margin and waste and displays strong skill sets in use of the RMU (Remote Maintenance Unit)
• Makes eye contact, smiles and greets all customers that come within 10 feet and demonstrates “take the customer to the merchandise” policy
• Utilizes available reporting to help maximize sales and reduce shrink
• Monitors shrink; takes appropriate action to minimize waste and follows corporate guidelines relating to MC&C (Merchandise Claims & Control) and known loss merchandise and demonstrates good use of EAS (Electronic Article Surveillance) by applying sensors on designated items and ensuring tags are deactivated as goods are sold
• Demonstrates strong skill set in suggestive selling techniques
• Ensures that promotional programs are maintained, signed and replenished for the entire event
• Checks discounted clearance merchandise weekly and ensure that items are properly ticketed
• Ensures that layouts are set and labeled and unit integrity verified upon completion of layout
• Promotes the use of credit card, Smart Plans, Replacement Plans, Shop Your Way Rewards and add-on sales
• Meets or exceeds the daily and hourly sales goals established for the Toys department
• Completes the Counter Detail Program per the weekly schedule
• Uses visual merchandising presentation to drive sales and maximize gross margin dollars
• Maintains unit integrity and pricing accuracy to prevent waste
• Monitors Top 500 List and works with the Assistant Store Manager to prominently display merchandise for maximum sales results
• Keeps up to date on product knowledge, trends and seasonality that impacts assortment and merchandising
• Assists in training fellow associates and ensures completion of compliance training of all department associates Uses the 4-Step process to train associates: Tell, Show, Watch and Support
• Selects, develops and retains department associates
• Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates
• Performs other duties as assigned
• Strong reading, writing, verbal, and arithmetic skills
• Ability to lift and move merchandise, typically a minimum of 20lbs, but could be as much as 100lbs
• Ability to understand and follow verbal and written instructions
• Repetitive bending, lifting, stretching and reaching skills
• Ability to possess a positive and friendly demeanor
• Ability to be cross trained
• Must be 18 years of age or older

#Stores
9423