Team Lead/Housecleaning Specialist in Lewis Center, OH at Sears Home Services

Date Posted: 3/1/2018

Job Snapshot

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Job Description

Req/Job ID: 918331BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Facilities/Maintenance
Store ID: 25040: Maid Services - Columbus OH

The Sears Maid Service Team Lead/Housecleaning Specialist (House cleaner) is responsible for cleaning consumers’ homes or commercial offices according to company specifications and assuring that the customer is completely satisfied with the work that was completed. This position supervises the Housecleaning Specialist on all pre-assigned jobs, as well as additional services purchased by the customer while in the home.

Job Requirements

• "Determines routing schedule and delegates work flow and instructions to cleaning staff on a daily basis. Delegates work to teams prior to the beginning of the work day."
• Resolves problems and discrepancies on jobs. Interacts with clients to amend issues.
• Trains and oversees new employees. Instills and maintains top-to-bottom , back-to-front and "don t retrace steps" work flow philosophy in housecleaning employees. Leads by example.
• Ensures tools and cleaning supplies are returned to supply room daily.
• Secures client house keys and ensures daily return of keys to the office.
• Performs Quality Control checks throughout the week.
• Enforces safety precautions.
• Must be in the office at designated times, start time 8:00 am up until crews are done with tasks.
• Ensures equipment is clean and all washing is done.

• 1-2 years of related experience
• Valid Driver License for the State of employment
• 18 years of age or older