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Online Merchandise Manager in Hoffman Estates, IL at Sears Holdings Corporation

Date Posted: 4/15/2019

Job Snapshot

Job Description

Req/Job ID: 972508BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: E-commerce
Store ID: 58491: Sears Holdings Management Corp

The Online Merchandise Manager is responsible for creating and building a business on SHC digital platforms, with current/new processes, while leveraging the merchandise, processes, and assets from the FLS. The role entails increasing online conversion through online analytics, user experience, and on and off-site merchandising and increasing attachment rate by improving cross-sells and other cross merchandising opportunities. This position works closely with the management team, FLS Merchant team, merchandise planning team, promotional planning team, operational team and the merchandising support team to significantly improve the profitability and maximize shareholder value.

Job Requirements

Job Duties/Responsibilities:

•Directs customer centric strategies and execution for multiple categories to drive profitable sales
•Influences and develops relationships with the full line store merchants to ensure has best-in-class product assortments for key categories.
•Influences and leads cross-functional teams to enhance customer site experience in order to drive profitable sales
•Partners with full-line store partners to determine product assortment and pricing in order to drive sales
•Develops upsell and cross sell strategies based on customer feedback channels, market share analysis and industry data to maximize sales for online business
•Optimizes existing site features and functionality and influence over the creation and prioritization of new functionality
•Uses Leadership skills to develop strong relationships, drive strategies and remove barriers to driving business growth,
•Develops promotional plans to build brand awareness, create differentiation in the market to retain and acquire customers.
•Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.

Job Requirements:

•BS/BA degree in related field required or equivalent professional work related experience.
•5+ years related professional experience