Office Assistant in Hoffman Estates, IL at Sears Home Services

Date Posted: 3/1/2018

Job Snapshot

  • Employee Type:
  • Location:
    3333 BEVERELY RD.
    Hoffman Estates, IL
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 917859BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Call Center
Store ID: 08819: Home Service Svc Contracts

The Office Assistant is responsible for handling clerical duties assigned by the management team and providing administrative support. This position will interact with associates to provide general assistance with questions, forms and act as a liaison between unit management/HR and the associate team.

Job Requirements

Job Duties/Responsibilities:
• Answers and transfers calls
• Greets site applicants and visitors
• Gathers statistical data, prepares reports and maintains records and spreadsheets
• Updates files, sends faxes, makes copies, and processes mail
• Transfers and delivers documents between departments
• Processes forms and completes tasks as assigned
• Performs other duties as assigned Required Skills:
• Skilled at providing a variety of clerical support duties using designated systems, processes and procedures
• Ability to read, speak and write English language proficiently to communicate with customers, Manager and co-workers, comprehend and follow instructions and make entries on reports and records
• Ability to use fingers and hands continually on computer equipment and telephone as it relates to business function
• Frequent sitting, some standing and walking, bending and reaching as necessary
• Proficient skill in using Microsoft Word and Excel
• Basic math skills, including counting, addition, subtraction, division and multiplication
• Basic computer and data entry skills
• Basic customer, communication and phone skills
• Leadership skills
• Ability to continuously wear a telephone headset
• Ability to lift 11-20 lbs. on a regular basis, to push or pull carts to move supplies from one location to another, and to move office furniture to set up meeting rooms for various events or training
• Frequent documentation by handwriting Preferred Skills:
• Experience providing clerical support in a professional, corporate environment

#HomeServices, #CallCenter