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Inside Sales - Premium Appliance Showroom Scottsdale in Scottsdale, AZ at Sears Holdings Corporation

Date Posted: 4/4/2019

Job Snapshot

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Job Description

Req/Job ID: 958643BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Sales
Store ID: 05865: STW Scottsdale

The Inside Sales position is responsible for selling appliance and/or plumbing products in the company showrooms to customers by showing selections offered and working with customer to identify all brands and colors desired.

Job Requirements

• Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits.
• Qualifies client, quotes prices and credit terms and prepares sales orders by collecting and documenting all necessary information to assure customer expectations are met.
• Achieves budgets for sales, margin and inclusions (delivery/installation and warranty).
• Determines date of delivery based on customer provided information and project time line.
• Accurately enters new customer data and other sales data for current customers into computer database.
• Develops and maintains relationships with purchasing contacts.
• Investigates and resolves customer problems with ordered product.
• Attends trade shows and vendor sponsored training.
• Identifies and contacts prospective customer opportunities, which may include work outside of the showroom with management approval for follow-up and/or site visits with client.
• Stays current on product knowledge and trends.
• Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
• Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.

Responsibilities/Skills/Experience Requirements:
• High school diploma or GED equivalent required
• Associates degree (AA) or equivalent from two-year college or technical school desired
• Six months to one year related experience in appliance and/or plumbing sales
• Strong computer skills; MS Word, Excel and Outlook
• Excellent communication skills; negotiation skills