HVAC Part Courier and Helper in Phoenix, AZ at Sears

Date Posted: 1/14/2021

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 1001840BR
Employing Entity: Transform SR Home Improvement Products LLC
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 24815: SHP HVAC Garland, TX

Job Summary: The Parts Courier and Helper is responsible for providing delivery, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. Job Duties/Responsibilities: • Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned • Shuttles parts and supplies to Break/Fix Technician when applicable • Works as a dedicated team member to ensure fast, flexible and expert service to every customer • Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues • Looks for methods to improve business performance and enhance the customer experience • Maintains truck and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition • Adheres to all Company policies and procedures • Maintains inventory of parts which have been delivered • Must be punctual and make no delay in deliveries • Provides assistance with loading/unloading parts • Performs other duties as assigned

Job Requirements

Education Requirements: HS Graduate or Equivalent Years of Related Experience: 1-2 Years License/Certificate Required: No Driver's License Required: Yes Travel Requirements: 100% Required Skills:
• Able to work with limited supervision and make sound judgments and decisions
• Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
• Ability to read, write and speak English
• Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
• Ability to handle stressful situations and work in a fast paced environment
• Ability to follow appropriate industry specific regulations related to handling of hazardous materials
• Ability to lift and carry up to 75 lbs.
• Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
• Ability to drive and travel long distances of over 5 hours
• Must have and maintain a safe driving record and valid drivers license and insurance
• Ability to drive in various weather conditions for long periods of time and in various demographic areas Preferred Skills:
• Prior delivery/courier experience