HVAC Part Courier and Helper in Paterson, NJ at Sears Home Services

Date Posted: 5/28/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Paterson, NJ
  • Date Posted:
    5/28/2019
  • Job ID:
    976258BR

Job Description

Req/Job ID: 976258BR
Employing Entity: Sears Home Improvement Products, Inc.
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 24809: SHP HVAC New Jersey South

The Parts Courier and Helper is responsible for providing delivery, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types.

Job Duties/Responsibilities:
  • Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned
  • Shuttles parts and supplies to Break/Fix Technician when applicable
  • Works as a dedicated team member to ensure fast, flexible and expert service to every customer
  • Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues
  • Looks for methods to improve business performance and enhance the customer experience
  • Maintains truck and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition
  • Adheres to all Company policies and procedures
  • Maintains inventory of parts which have been delivered
  • Must be punctual and make no delay in deliveries
  • Provides assistance with loading/unloading parts
  • Performs other duties as assigned

Job Requirements

Education Requirements:
  • HS Graduate or Equivalent

Years of Related Experience:
  • 1-2 Years License

Certificate Required:
  • No

Driver's License Required:
  • Yes

Travel Requirements:
  • 100%

Required Skills:
  • Able to work with limited supervision and make sound judgments and decisions
  • Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
  • Ability to read, write and speak English
  • Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
  • Ability to handle stressful situations and work in a fast paced environment
  • Ability to follow appropriate industry specific regulations related to handling of hazardous materials
  • Ability to lift and carry up to 75 lbs.
  • Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
  • Ability to drive and travel long distances of over 5 hours
  • Must have and maintain a safe driving record and valid driver's license and insurance
  • Ability to drive in various weather conditions for long periods of time and in various demographic areas

Preferred Skills:
  • Prior delivery/courier experience

EEO/EOE/Equal Opportunity Employer / Disability / Vet.
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