Customer Greeter in White Plains, NY at Kmart

Date Posted: 7/19/2019

Job Snapshot

  • Employee Type:
  • Location:
    399 Tarrytown Road
    White Plains, NY
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 978202BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Part-time
Job Function: Customer Service
Store ID: 09416: WHITE PLAINS,NY

Responsible for providing excellent customer service, greeting all customers as they enter the store, as well as maintain knowledgeable of merchandise location, services and store layout.

Job Requirements

• Ensures customer care and selling are #1 priority
• Knowledgeable of store, services and locations of merchandise
• Assists all customers with/or without special needs with shopping carts and promotional flyers
• Demonstrates strong skill set in suggestive selling techniques for add on sales
• Observes customer traffic and calls for additional service as needed to provide efficient customer service
• Practices operation invitation and positive customer interactions
• Maintains shopping cart area with adequate supply of carts that are free of papers and trash
• Ensures the front entrance is clean and safe for all shoppers
• Monitors shrink; takes appropriate action to minimize waste Follows corporate guidelines relating to MC&C and known loss merchandise
• Demonstrates good use of Electronic Article Surrveliance (EAS) by applying sensors on designated items and ensuring tags are deactivated as goods are sold
• Monitors sale circular and is knowledgeable about items that have sold out that may be substituted or if rain checks are being issued
• Performs other duties as assigned
• Ability to lift and move merchandise, typically a minimum of 20lbs
• Ability to understand and follow verbal and written instructions
• Ability to make decisions in stressful situations
• Ability to bend, lift, stretch and reach repetitively