Clerical Associate in Tucker, GA at Sears Logistics

Date Posted: 10/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2301 Mountain Industrial Boulevard
    Tucker, GA
  • Date Posted:
    10/12/2018
  • Job ID:
    956377BR

Job Description

Req/Job ID: 956377BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Administrative/Clerical/Office Support
Store ID: 45122: SLS Tucker MDO

The Clerical Associate is responsible for ensuring customer service and clerical inventory (4-walls) support activities are conducted in accordance with International Standards Organization (ISO) 9001, while working to provide efficient service to internal and external customers.

Job Requirements

JOB DUTIES/RESPONSIBILITIES:
• Performs specific inventory related processes and supports related 4-walls activities
• Investigates and processes overages, shortages, damages, and adjustments related to production reports and other related
reports and logs
• Inputs data into Distribution Operations System (DOS) and other related Direct Delivery (DD) channel systems
• Communicates with internal and external customers any requested information
• Responds to all phone requests and inquiries within designated time window
• Performs required processing of customer data based inquiries, both internal and external
• Communicates effectively on all issues related to the daily operations within the department
• Cross-trains as needed to learn all clerical functions
• Meets deadlines and productivity and quality standards
• Assists other departments as needed
• Performs other duties as assigned

REQUIRED SKILLS:
• Ability to read, write, and speak English
• Ability to solve problems
• Ability to handle multiple tasks in a fast paced environment
• Ability to handle stressful situations and work in a fast paced environment
• Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
• Ability to work in non-air conditioned environment, where appropriate
• Ability to work variable and flexible hours, including overtime
• Ability to read and utilize reports as needed
• Ability to be open to change, and to effectively implement change quickly
• Ability to work well with others in a team setting to deliver high performance results
• Effective time management skills
• Detail oriented, organizational skills
• Ability to constantly lift, carry, push, or pull up to 10 lbs.; occasionally up to 20 lbs.
• Ability to constantly reach outward, handle and finger objects, sit, and type using a keyboard; occasionally bend, squat, kneel,
twist, turn, reach above shoulder, stand, and walk
• Ability to drive an automatic vehicle

JOB REQUIREMENTS:
• High school diploma or equivalent
• 18 years of age or older

#Distribution
45122