Chief Online Officer in Hoffman Estates, IL at Sears Holdings Corporation

Date Posted: 5/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    3333 Beverly Road
    Hoffman Estates, IL
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 887007BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: E-commerce
Store ID: 27755: Hoffman Estates

We, at Sears Holdings, aspire to be a place where we can create the best shopping experience for our members. We are looking for a leader who is passionate, creative, can drive change and can deliver results. An ideal candidate in this role will always be looking for ways to drive profitable business growth by delivering a great member experience. This leader will play a key role in driving the transformation of the company by leveraging 2 strategic focus areas and capabilities - Integrated Retail and Shop Your Way. We define integrated retail as 1) Integration of Digital and Physical Fulfillment 2) Integration of Digital and Physical marketing and 3) Integration of Shopping and Marketing. Shop Your Way is our membership platform that helps us build lifelong relationships with our members, by offering them value and convenience.

The Chief Online Officer is a critical role in the transformation of Sears Holdings. This role will leverage digital capabilities to design and build shopping experiences that will have an immediate impact on the way customers interact with us and perceive us. This role will be fully responsible for developing and executing the member-centric business strategy and driving financial results in Sears Holdings' online businesses. This leader will work in a GM capacity and will be accountable for the P&L for the online business by overseeing an ecommerce business operating primarily under the Sears and Kmart brands, including a Marketplace platform.

This role will have cross-functional leadership responsibility across Merchandising, Inventory, Pricing, User Experience, Member Technology, Shop Your Way, and other teams to develop online strategies, fill assortment gaps, accurately price, promote, and leverage technology to develop a compelling online user experience. While this position will need to lead the online business within a highly matrixed organizational structure, this leader will have direct supervision over the online business operations, finance and marketplace teams.

As an executive leader at Sears Holdings Corporation, this role also ensures that the business strategies fit within the framework of the larger enterprise including integrated retail, member strategies, and company financial goals.

Job Requirements

MBA Preferred
Successful and progressive experience in a similar role of responsibility in a large company driving profitable growth in an ecommerce environment or a long record of accomplishment in positions leading up to such a role.
Online or multichannel environment experience leading strategy for homepage management, digital marketing, loyalty programs and targeted marketing models to drive online business performance.
Strong Knowledge in Digital marketing, home page management,
Proven ability to use data to drive results
Excellent quantitative and analytical skills balanced with the financial acumen to turn insight into business results.
Solid track record of prioritization and execution leading teams of all levels, attaining best in class productivity and efficiency in a highly matrixed organization.