Business Manager in Hoffman Estates, IL at Sears Home Services

Date Posted: 5/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    3333 Beverly Road
    Hoffman Estates, IL
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 932877BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Product Development/Management
Store ID: 58490: Sears Roebuck & Co.

The Business Manager position provides a broad range of reporting, operations and financial support to drive growth and profitability for the program. This position works in concert with other key personnel such as the program product manager, customer experience manager, channel strategy, finance and accounting on many elements of the program. This position also includes ensuring that the product and marketing efforts support the company s overall strategy and goals, defining the product strategy and roadmap, delivering feature requirements or equivalent with prioritized features and corresponding justification, developing the business case, being an expert with respect to the competition, and ensuring that the business requirements are met.

Job Requirements

Job Duties/Responsibilities:

• Develop daily sales reporting that goes to a broad cross section of Home Services and other 3rd party organizations.
• Create weekly Operations update materials for cross functional meetings
• Provide weekly program sales report for Home Services exeuctives.
• Develop Monthly Business Review materials and coordinate meeting cadence with 3rd party and other internal participants
• Develop monthly reconciliation report and accounting calculations for Finance
• Develop ongoing program forecasts for Finance.
• Work with Sale Channel Strategy team and other business units on inter-company and third party financial transactions for program sales.
• Create and analyzes marketing data reports to help determine future marketing efforts.
• Works with Sears IT and CCHS IT to make sure data flows correctly.
• Provides support to accounting during auditing periods.
• Participate in Ad-hoc operations and reporting requests to support the program.
• Partners closely with sr/product manager to develop options to build the right product features.
• Ensures business and functional requirements are documented accurately and completely for development and business purposes
•Generates feature requirements based on competitive analysis and uses judgment to generate customer and competitive insights
•Partners closely with design and engineers to develop options to build the right product features
•Creates, evolves, and communicates feature specifications with broader stakeholders
•Applies technical, functional and customer knowledge to deliver feature specifications that are complete, comprehensible, technically sound, and implementable
•Applies 4D lifecycle to feature design in partnership with engineering, design and program management
•Uses the product/service regularly to gain a thorough understanding and discover potential improvements
•Produces demos and training for internal stakeholders and partners
•Produces materials for features that will be used by marketing to drive campaigns and adoption
•Ensures the right collaboration is happening within a 4D team and makes sure the right knowledge and expertise are involved.

Job Requirements:
• 2 to 3 years related professional experience
• Ability to work independently where work is reviewed, typically after the fact though guidance is available on an ongoing basis from Manager or more experienced professionals.
• Ability to use professional concepts and resolve a variety of issues significant to the operations of the business.
• Requires the knowledge and confidence to evaluate possible courses of conduct and propose solutions to moderately difficult business or operational challenges in the normal course of work
• Ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business.
• Ability to leverage strong analytical and problem solving skills to develop recommendations for products, offers and strategic decisions to grow the program.
• Can effectively write so requirements are clear and readily understood.
• Demonstrate solid communication skills, enthusiasm, problem solving, and ability to work effectively with a team
• Recognize that everyone has a unique and valuable point of view. Learn how to earn and grant trust.
• Begin to build relationships by treating others the way we want to be treated, and honoring the unique qualities of others.
• Put the welfare of our internal and external team and customer first in the product decisions we make.

#HomeServices, #Corporate