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Assistant General Manager in Brighton, CO at Sears Home Services

Date Posted: 3/13/2019

Job Snapshot

  • Employee Type:
  • Location:
    Brighton, CO
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 970224BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Field Management
Store ID:

Job Purpose: The Assistant General Manager (AGM) provides the support to direct and control; activities within the assigned functional area to maintain the efficient and economical utilization of facility resources and to ensure the prompt distribution and delivery of outbound orders in accordance with ISO 9001. Taking direction from the General Manager, the Assistant Manager is responsible for the daily monitoring and departmental operations, scheduling of the work force and controlling cost and hours worked. The Assistant Manger provides the support to ensure total commitment to a high level of quality distribution and leadership. Management scope will include clerical /customer service, receiving, order filling and shipping functions.

Job Responsibilities:

• Ensure the day to day compliance with the standardized processes in customer service, receiving, order filling, shipping and quality assurance are met
• Identify and recommend needed changes to the general manager on the standardized processes for customer service, receiving, order filling , shipping and quality assurance in accordance with ISO 9001
• Coordinate and monitor operations to ensure performance and productivity goals are consistent with business plans. Ensure plans are met.
• Forecast and monitor associate staffing and equipment to meet seasonal levels. Provide recommendations to effectively address operational issues / problems.
• Promote safety in work processes and educate associates in loss prevention, safety and OSHA polices and procedures. Ensure the facility is a safe environment.
• Maintain and support housekeeping standards of the facility by coordinating and implementing 5S program.
• Ensure departmental quality and productivity standards are met through training, performance management and associate rewards and recognition.
• Monitor and support Quality Management System. Ensure ISO/QMS is communicated, understood and maintained throughout the facility
• Assure compliance with all company policies and procedures
• Participate in the performance review process for all non-exempt associates.
• Communicate on a daily basis with general manager, associates and external customers • Complete special projects as assigned by general manager
• Ensure quality inventory control through managing cycle counts and annual physical inventory

Job Requirements