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System Engineer III in HOFFMAN EST, IL at Sears Holdings Corporation

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2240 CUNNINGHAM DR
    HOFFMAN EST, IL
  • Date Posted:
    12/6/2018
  • Job ID:
    962397BR

Job Description

Req/Job ID: 962397BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Information Technology
Store ID: 38480: Data Ctr Bldg Ops - Troy MI

The System Engineer III provides support for a 24x7x365 from Level 3 and above to infrastructure environment. This position works closely with other Infrastructure engineers in order to support and maintain a stable environment for the Sears OBU environments.

Job Requirements

Job Duties/Responsibilities:

•Monitors and resolves all level three issues escalated from lower levels.
•Works with Project Managers to gather project requirements and find appropriate fulfillment solutions for clients. Attends the calls with project managers and business units to answer technology questions and recommend the right technology for the client solution.
•Works projects and issues to completion, engaging any other resources needed while maintaining control and responsibility for the efforts
•Creates and follows up on outstanding issues, documenting findings and steps taken for future reference
•Provides assistance, training and mentoring of lower level Engineers
•Resolves critical systems problems in a timely manner and provides a proactive method resolution so the same problem will not occur twice
•Interfaces with other Engineers for clarification or verification of standards, answering general help/how-to requests, and handling other internal escalations
•Provides representation of upcoming changes or task work on Change Advisory Board meetings and other Operations calls
•Handles any and every SysEng task or issue not covered by a lower level team member
•Configures, tests, and maintains AIX/Linux environment and related services
•Provides systems administration services on p-Series hardware and software components across multiple AIX (Unix) platforms as well as HP hardware and primarily the DL and BL series, WebSphere, applications, and DB2 database technologies.
•Proactively researches and drives enhancements and fixes for site and user issues
•Utilizes third-party and custom monitoring tools to proactively identify and resolve problems with systems, applications, and networks.
•Coordinates any level three issues, when need additional support is required, with vendors, development staff, business partners and escalation support teams
•Executes all aspects of site planned and unplanned maintenance activities
•Handles analysis and resolution of break/fix (systems hardware and Operating System level problems) occurrences.
•Continuously reviews site and back-end processing for efficiency
•Implements or oversees all upgrades, systems patches and web application patches and fixes
•Executes jobs and maintenance and/or delegates and oversees
•Writes/Executes/Updates Standard Operating Procedures from simple to complex

Job Requirements:

•Bachelor's Degree in Computer Science, a related technical or scientific field, or equivalent experience
•5-10 years of professional related experience
•Strong knowledge of OSI design including extensive utilization of design patterns.
•Ability to mentor and recruit junior system engineers & enforce good engineering practices like encapsulation, composition, continuous integration & test driven technical environments.
•Familiarity with continuous integration and build tools
•Participation through completion of multiple releases of a complex project
•Must be available to support in a 24x7 production environment, and be willing to work shifts on a rotating or on-call basis
•Strong knowledge in Linux 6.1 and above
•Strong knowledge in UNIX
•Strong Knowledge of scripting languages such as Python and Perl.

#Corporate, #Technology
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