Job Duties/Responsibilities: - Conduct regular pipeline reviews with all sales people to ensure proper follow up and optimum conversion ratio.
- Immerse themselves in local markets and local trade associations.
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Maintain store staff by recruiting, selecting, orienting and training employees.
- Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
- Maintain the stability and reputation of the store by complying with legal requirements.
- Determine sales strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
- Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
- Manage all controllable costs to keep operations profitable.
- Analyze sales figures and forecast future sales.
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
- Respond to customer complaints and comments.
- Organize special promotions, displays and events.
- Update colleagues on business performance, new initiatives and other pertinent issues.
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.
- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
Education Experience: HS Graduate or Equivalent
Years of Related Experience: 2-4Years
License/Certificate Required: No
Driver's License Required: Yes
Travel Requirements: None
Age Requirement: 18+
Job Requirements: - Knowledge of business to business selling.
- Knowledge of the home appliance and construction industry.
- Experience in leading and managing a sales team.
- Demonstrated ability to achieve results through others.
- Ability to work cross functionally to achieve outstanding client experiences.
- Luxury sales leadership experience.
- Proven track record of developing associates, building and maintaining a team.
- Understanding how to forecast, budget, and analyze business financial reports.
- Excellent communication and presentation skills.
- Ownership, Change Management, Teamwork, Building Relationships and Customer Satisfaction.
Preferred Skills: - Strategic Planning
- Organization and Multi-tasking
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