SR. Duct Cleaning Tech- Buffalo Grove, IL in Buffalo Grove, IL at Sears

Job Requirements

• Cleans and sanitizes Air Ducts & Dryer Vents in the Member's Home as directed by work order
• Evaluates Work Area's Air Quality and sells appropriate products (furnace filters, etc) for the overall improvement of Indoor Air Quality
• Plans the workday and determines the optimal travel route to scheduled appointments
• Ensures the safe driving of Company vehicles to the next scheduled appointment
• Surveys and discusses in detail with the customer any services to be completed
• Explains and sells as many additional services as the Member may desire, if applicable.
• Ensures that all pre-assigned jobs are successfully completed
• Completes and reviews invoices with the customer and secures payment for service
• Returns all equipment to the truck and secures it for trip to next assigned appointment
• Telephones the next customer to alert them of time of arrival
• Directs Assistant on duties during service calls
• Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated person
• Assists the Manager in formal training and development of new duct cleaners.
• Performs other duties as assigned

• 1-2 years of related experience
• Valid Driver License for the State of employment
• 18 years of age or older

• Must maintain a good driving record in compliance with Company requirements
• Must remain informed of current industry knowledge.
• Must have general knowledge of residential air duct structures and how they relate with heating/AC systems
• Demonstrated ability of good customer service techniques, which include follow through on all matters of sale. Adept use of a full range of proven selling techniques
• Ability to develop and maintain positive relations with fellow associates and external customers and assist a wide range of individuals in a variety of functions. A team player
• Must possess good verbal and written communication skills.
• Must be well organized, and possess outstanding interpersonal and customer service skills.
• Remain in good physical condition with no history of back problems
• Ability to lift 50 pounds on a regular basis
• Ability to use power tools and climb ladders