Service Technician, Appliance Repair in Wisconsin at Sears Home Services

Date Posted: 2/2/2019

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Job Snapshot

Employee Type:

Full-Time
Location:

Wisconsin
Date Posted:

2/2/2019
Job ID:

937532BR

About Us

Sears Home Service, the nation's largest product repair service provider, is a key element in Sears Holdings active relationship, providing more than 52 million solutions for homeowners annually. This business delivers a broad range of retail-related residential and commercial services across all 50 states, Puerto Rico, Guam and the Virgin Islands. Sears Home Services also includes HVAC services, home improvement services (primarily siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair).

For more information about Sears Home Services, visit the website at www.searshomeservices.com. Sears Home Services is a division of Sears Holdings Corporation

Job Description

Req/Job ID: 937532BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Repair/Installation

Join the Sears Home Services team as an Appliance Repair Technician!

Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs.

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following:

Service van
Specialized tools
Uniforms
Laptop computer
Smartphone
Home dispatched (most locations)
Industry training
Various incentive plans
Career opportunities

Job Requirements

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers' homes.

Appliance repair responsibilities include:

Providing timely and quality repairs of customers' products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include:

High school diploma or general education degree (GED)
At least 1 – 2 years of appliance repair experience, preferred
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must complete all technician training elements within required timeframes
Must possess and maintain a valid state driver's license for the state in which you are applying
Must be at least 18 years of age
Ability to occasionally lift up to 100 lbs.

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