Senior Carpet Cleaning Technician (Bridgeview) in Bridgeview, IL at Sears Home Services

Date Posted: 10/5/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Date Posted:
    10/5/2019
  • Job ID:
    984768BR

Job Description

Req/Job ID: 984768BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Facilities/Maintenance
Store ID: 25009: Sears Carpet - Bridgeview IL

The Senior Carpet Cleaning Technician is responsible for providing quality carpet and upholstery cleaning and other related services to customers. This position supervises Technicians on all pre-assigned jobs, as well as additional services purchased by the customer while in the home.

Job Duties:
  • Ensures safe driving of Company vehicles to the next scheduled appointment
  • Surveys and discusses in detail with the customer any services to be completed
  • Explains and sells as many additional services that the customer may desire, including additional carpet and upholstery cleaning, carpet protector, deodorizer and spotter
  • Ensures that all pre-assigned jobs are successfully completed
  • Completes and reviews invoices with the customer and secures payment for service
  • Determines the Technician has properly secured all equipment in truck
  • Telephones the next customer to alert them of time of arrival and shares with dispatch
  • Remains constantly aware during the course of the day of supervisory responsibility toward the Technician to proper training to complete job assignments
  • Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated person
  • Assists the manager with the on-the-job training and development of new Technicians
  • Performs other duties as assigned

Job Requirements

  • High school diploma or equivalent
  • Valid Driver License for the State of employment
  • 18 years of age or older

Preferred Skills:
  • Ability to maintain a good driving record in compliance with Company requirements
  • Ability to remain informed of current industry knowledge
  • Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling
  • techniques
  • Ability to develop and maintain positive relations with fellow Associates and external customers, and to assist a wide range of
  • individuals in a variety of functions
  • Ability to be a team player
  • Good verbal and written communication skills
  • Ability to remain in good physical condition with no history of back problems
  • Ability to lift 50 lbs. on a regular basis
Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide. We make moments matter by serving over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more. We partner with the leading brands in the industry to help customers improve their homes.


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