Pricing Strategy Manager - Home Services in Hoffman Estates, IL at Sears Home Services

Date Posted: 5/28/2021

Job Snapshot

Job Description

Req/Job ID: 1004059BR
Employing Entity: Transform SR Holding Management LLC
Employment Category: Regular, Full-time
Job Function: Finance/Accounting
Store ID: 58490: Sears Roebuck & Co.

The Home Services Pricing Strategy Manager is responsible for executing the overall competitive pricing policies and strategies for the Home Services business. This position is critical in the development of an overall pricing methodology and the use of competitive benchmarking to drive improved results. Additionally, this position works closely with internal business partners, as well as external Vendors to assist in the collection of key data.

Job Requirements

Job Responsibilities:
  • Establish pricing strategies at the national and geo level based on product specialty, seasonality, and other demand-supply triggers to optimally drive completed repairs.
  • Partners closely with the SR/product manager to develop options to build the right product features.
  • Collaborates with marketing to efficiently allocate their spending based on service and profitability at the geo level.
  • Partners with the Sales team on repair service features and participate in call calibrations to drive conversion in online and call center channels.
  • Monitors operational KPIs and partner with field teams to drive efficient execution of repair calls to ensure profitability and customer experience.
  • Forecast sales and revenue and partners with the Finance team for reconciliation
  • Provide weekly sales and operations reports for Home Services executives.
  • Develop Monthly Business Review materials on business performance updates and future opportunities/roadmaps and present it to the senior leadership of Home Services.
  • Work with the Analytics team to ensure KPIs are reported accurately and provide them with business requirements on any new reporting needs.
  • Works with Sears IT and CCHS IT to ensure critical data is readily available and drive automation.
  • Participate in specialized operations and reporting requests to support the program.


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