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Fulfillment Specialist in Hayward, CA at Sears Holdings Corporation

Date Posted: 4/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Hayward, CA
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 974011BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Customer Service
Store ID: 05689: Hayward Warehouse

GENERAL SUMMARY: The Fulfillment Specialist is responsible for the timely fulfillment of orders by providing support services to inside and outside sales, warehouse staff and sales coordinators. SCOPE OF RESPONSIBILITY: Process sales orders to fulfill the needs of sales associates. JOB RESPONSIBILITIES • Responsible for printing all sales orders 3 days prior to delivery date. Distributes sales orders to Sales Coordinators for scheduling and tracks flow of orders to accounting and warehouse. • Uses computer database to stock check availability of merchandise and verify serial numbers before shipping. • Distributes route sheets & incomplete delivery sheets to Sales Coordinators and other offices as required. • Checks-in each driver daily to determine completion of sales order/delivery and/or reschedules to assure completion of order. • Bills all product and installations on a daily basis. • Accurately enters product information (model numbers, serial numbers, quantities, etc.) data daily of information received and/or submitted by the warehouse. • Prints invoices and receiving reports at the end of each day. • Researches delivery and inventory errors. Corrects errors or assigns someone to correct errors such as model number, etc. and reenters correct information. • Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values. • Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.