Customer Service Representative in Buffalo Grove, IL at Sears

Date Posted: 5/3/2021

Job Snapshot

Job Description

Req/Job ID: 1003356BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Part-time
Job Function: Sales
Store ID: 25008: Sears Carpet -Buffalo Grove IL

BASIC FUNCTION: Receives all incoming calls, presents complete sales presentation to the customer to maximize orders or directs the call to the proper person. Helps build business through customer sales. MAJOR RESPONSIBILITIES: • Takes incoming calls, books the job and builds the inside ticket. • Obtains order information. • Completes order through the use of the computer system and gives customer schedule date. • Gives customer instructions for preparation of carpeted area or upholstery to be cleaned on scheduled day. • Handles rescheduled work for dissatisfied customers when only a minor problem exists. • Assists in daily paperwork when there is a slack period in telephone calls. • Makes outbound sales calls to help build business and get new customers when there is down time in incoming calls. • Enters daily sales data into computer tracking system. • Miscellaneous filing. • Other duties as assigned.

Job Requirements

EDUCATIONAL REQUIREMENT: High School Diploma or Equivalent

#HomeServices
25008

Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

JOIN OUR TALENT NETWORK