Sales Associates-Pasadena TX (Sears Home Town Store) in Pasadena, TX at Transformco

Date Posted: 1/22/2020

Job Snapshot

  • Employee Type:
  • Location:
    5932 Fairmont Parkway
    Pasadena, TX
  • Date Posted:
  • Job ID:

Job Description

Req/Job ID: 995049BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Part-time
Job Function: Sales
Store ID: 01965: Sears DLS - Pasadena, TX

The consultative selling associate is responsible for selling and servicing customers. This position exists to provide positive contact with the customer. This person must listen, discover and understand customers’ needs. To educate customers on options available, provide customer assistance and support our customers after the sale, while delivering satisfying and positive customer experiences. The associate will also support customers in handling their issues and concerns as they arise on the sales floor.
Dependent upon the assignment, the associate will sell in multiple consultative selling department(s).

Job Requirements

Job Duties/Responsibilities:
  • Utilizes approved selling practices and guidelines to determine customer need and match with appropriate product and/or services
  • Drives revenue growth by using selling and customer service skills and abilities. This includes completing sales through ringing of sales through our point-of-sale systems
  • Execute operational and selling processes and ensure sales performance standards are met (e.g.use of Discovery Guide and other selling tools to sell product and offer credit products, installation where appropriate, protection agreements, etc.)
  • Maintains knowledge of products; provide appropriate matching of features and benefits of these products to meet the customer's needs
  • Optimizes miscellaneous income opportunities (e.g. credit: rapid credit, AccountCare; protection agreements, installation, gift cards, etc.)
  • Maintains merchandising standards and ready all day standards within assigned departments.
  • Follows the established elements of the HAS Culture
  • Assists with the ad setup/take down process
  • Assists with merchandises preparation, setup and signing
  • Processes customer payments
  • Makes and serves coffee and cookies to customers when necessary
  • Assists in handling customer issues after the sale
Required Skills:
  • High degree of technical knowledge in terms of product and services offered
  • Must be willing to work in a team environment
  • Strong customer service skills
  • Excellent communication skills
  • Strong selling skills

Preferred Skills:
  • High School diploma preferred
  • Sales experience is preferred

Age Requirement: 16+